Contact information

Contact Us

We’re here to help. If you have any questions about your order, our products, or anything else, our customer support team is happy to assist.

Email Support

For all enquiries, please contact us at:
Wildlyhandyaus@gmail.com

We aim to respond within 24 hours (business hours).

Order & Shipping Enquiries

If you have a question about your order, tracking information, or delivery times, please email us with your order number so we can assist you as quickly as possible.

Returns & Guarantee Support

If your item arrives damaged, faulty, or not as expected, please contact us with your order details and a clear photo of the issue.
All orders are covered by our 14-Day Money-Back Guarantee, in line with our Refund Policy.

Business Hours

Our customer support hours are:
Monday – Friday: 9:00am to 5:00pm (AWST)
Messages received outside these hours will be responded to on the next business day.

General Enquiries

Whether you have a product question, feedback, or simply want to get in touch, we’re always happy to hear from you.